Terms and Conditions

1. Identity of the owner of the website

In compliance with Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, the identification data of the owner of the Web Portal https://www.lovelifesmoothies.es, which is dedicated to commerce wholesale of frozen fruits and vegetables, as well as smoothies and frappes, in different varieties and others related to the activity are:

Owner: “Love Life Smoothies & Fruit Solutions S.L.”

Registered office and tax address: Calle Brezo 32, 35118 Polígono Industrial de Arinaga, Aguimes, Las Palmas de Gran Canaria, Spain

Contact: admin@lovelifesmoothies.es

NIF: B76369438

2. Acceptance of the conditions of use

2.1. These conditions are intended to regulate access, browsing and use of the website under the domain https://www.lovelifesmoothies.es. However, and independently of them, Love Life Smoothies & Fruit Solutions S.L may establish particular conditions that regulate the use and / or contracting of specific services offered to Users through this website.

2.2 The use of the website by a third party attributes the condition of user, which implies the adherence of the latter to the general conditions that Love Life Smoothies & Fruit Solutions SL has published at each moment in which you access the website https://www.lovelifesmoothies.es, and that will be available to users. In this sense, User will be understood as the person who accesses, browses or uses the services developed on the Web https://www.lovelifesmoothies.es/.

3. Correct use of the portal

User to the person who accesses, browses or uses the services developed on the Web https://www.lovelifesmoothies.es/

The user assumes responsibility for the use of the Web https://www.lovelifesmoothies.es/, which must be governed in accordance with the provisions of the Law, morality and public order, expressly prohibiting trying to access email accounts from other users or restricted areas of the computer systems of https://www.lovelifesmoothies.es/, and, where appropriate, extract information.

The user undertakes not to introduce programs, virus applets, macros, ActiveX controls or any other logical device or sequence of characters that cause or are likely to cause any type of alteration in the computer systems of the owner of the website. In this regard, Love Life Smoothies & Fruit Solutions S.L is exonerated of any type of failure or computer virus introduced by third parties. Finally, the User agrees to comply with all the requirements set forth in relation to intellectual, industrial and other similar property rights.

The User agrees not to use this website or the services provided through it for purposes or effects that are illegal or contrary to the content of this Legal Notice that may harm the interests or rights of its owner or third parties, or that in any way, they may harm the website or the services linked to it or, in any case, prevent the normal enjoyment of it by third-party users. Consequently, the User assumes the diligent use of this website, being responsible, in any case, for providing truthful and lawful information in case of access to the necessary registry for certain services or content.

 The user has the option to register as such on the web to make the purchase online and accept our legal clauses or privacy policy when registering. The user should only follow the instructions given in it. As a consequence of this registration, the User must provide a password for which she will be responsible, committing herself to make diligent and confidential use of it.

Registration will be essential when it comes to buying wholesale or legal entities.

4. Contents of the web

On the web https://www.lovelifesmoothies.es/, the user is provided with the services of sale of frozen fruits and vegetables, smoothies and frapes, and others related to the activity. The products offered in our online store include the price (IGIC included) and the essential characteristics thereof, the published images not being representative.

5. Online shopping

Purchases made through our Portal are initially limited to Gran Canaria Island, Spain.

To make a purchase, the User must choose a product, add it to the basket by clicking on the cart icon and process the order using the indicated means of payment, complete an order and proceed to pay for it, which will be done directly from the web

5.1 Payments

Payments will be made by card payment Visa, MasterCard. To minimize the risk of unauthorized access, credit card details are entered on a secure page and transferred via SSL.

Credit cards will be subject to checks and authorizations by their issuing entity, but if said entity does not authorize payment, we will not be able to formalize any contract with you.

After the purchase process, the customer will receive a confirmation by email. It is essential that during the purchase process the user indicates a valid email. If you do not receive the confirmation within 24 hours from the end of the order, contact the company Love Life Smoothies & Fruit Solutions S.L on the customer service phone number 828719021 or by email admin@lovelifesmoothies.es

5.2 Product availability

In the event that you place your order and a product is not in stock, we will notify you via email or phone, agreeing on partial delivery if you have purchased more products or canceling the order if applicable.

5.3 Delivery period

Delivery will be made within 3 to 5 business days once the purchase is made. The seller will not be responsible for absences from his home that prevent delivery, in which case a document will be left informing him of the visit made, also indicating that the product must be collected at the registered office indicated in these general conditions. Nor will it be held responsible when the order cannot be delivered due to an error or inaccuracy in the data entered by the client, so it will contact the client in order to correct the error.

The owner accepts, as its own, the signature of any person who, in her name, and at the address indicated by the customer, receives the goods.

5.4 Exception to the return of products

Because the food products offered by Love Life Smoothies & Fruit Solutions SL are perishable and also many need continuities in the cold chain, the customer has to check before signing the delivery note and / or invoice provided by the seller, that the product is in optimal conditions for consumption. Once the delivery note and / or invoice has been signed in accordance with the delivery, returns of these products will not be accepted for any reason, as they are goods that by their nature are impossible to return, or that may deteriorate or expire quickly, in accordance with established in art. 103 d) and f) of Royal Legislative Decree 1/2007, of November 16, which approves the revised text of the General Law for the Defense of Consumers and Users.

6. Information to minors

Access and use of the Website by minors is prohibited. Love Life Smoothies & Fruit Solutions S.L is not responsible for the veracity and accuracy of the data filled in by the User. Users of legal age who are in charge of minors are reminded that it will be their sole responsibility to determine what services and / or content are or are not appropriate for the age of the latter.

7. Hyperlinks

From the website, in the case of including links to other websites managed by third parties, given that Love Life Smoothies & Fruit Solutions SL cannot always control the content entered by them on their websites, it does not assume any type of responsibility regarding said contents.

8. Exoneration of responsibility and obligations

Love Life Smoothies & Fruit Solutions S.L is not responsible if any of the following cases occurs: Error by the user when entering their data in the registration or order form; Incorrect or bad faith use of the services offered in the online store by the user; Lack of diligence of the user in the custody of their access codes or their own personal data; Delay or non-receipt by the customer of the order confirmation by email, or any other anomaly during the purchase process caused by network problems or the electronic device used by the customer to connect; Any other fact or situation that is not reflected in this Legal Notice and that is not attributable to the acts, decisions or will of our staff, exceptional, fortuitous or force majeure.

Love Life Smoothies & Fruit Solutions SL will be liable solely and exclusively for the services provided by themselves and for the content directly originated by the Portal itself, subject to these conditions, and reserves the right to temporarily suspend the provision of the service without prior notice to the User. , as long as it is necessary to carry out maintenance, updating or service improvement operations.

Love Life Smoothies & Fruit Solutions S.L does not guarantee the availability and permanent continuity of the Portal due to interruptions, failures, etc. Nor will it be liable for damages that may be caused to Users by computer viruses or external agents that third parties may deposit on the Portal or in electronic documents and files stored in the computer system.

In any case, it is obliged to try to solve the problems that may arise in order to reach a quick and satisfactory solution to the incidents, to the best of its ability.

8. Exoneration of responsibility and obligations

Love Life Smoothies & Fruit Solutions S.L is not responsible if any of the following cases occurs: Error by the user when entering their data in the registration or order form; Incorrect or bad faith use of the services offered in the online store by the user; Lack of diligence of the user in the custody of their access codes or their own personal data; Delay or non-receipt by the customer of the order confirmation by email, or any other anomaly during the purchase process caused by network problems or the electronic device used by the customer to connect; Any other fact or situation that is not reflected in this Legal Notice and that is not attributable to the acts, decisions or will of our staff, exceptional, fortuitous or force majeure.

Love Life Smoothies & Fruit Solutions SL will be liable solely and exclusively for the services provided by themselves and for the content directly originated by the Portal itself, subject to these conditions, and reserves the right to temporarily suspend the provision of the service without prior notice to the User. , as long as it is necessary to carry out maintenance, updating or service improvement operations.

Love Life Smoothies & Fruit Solutions S.L does not guarantee the availability and permanent continuity of the Portal due to interruptions, failures, etc. Nor will it be liable for damages that may be caused to Users by computer viruses or external agents that third parties may deposit on the Portal or in electronic documents and files stored in the computer system.

In any case, it is obliged to try to solve the problems that may arise in order to reach a quick and satisfactory solution to the incidents, to the best of its ability.

9. Intellectual property

All the content that is accessed through the service provided on the web is subject to the Intellectual and Industrial Property Rights of Love Life Smoothies & Fruit Solutions SL, so it cannot be used, duplicated, distributed, sold, exploited or in any other way for commercial purposes or not, without the prior and mandatory consent of its owner.

Likewise, Love Life Smoothies & Fruit Solutions SL will be responsible for the brands, logos and other distinctive signs that are incorporated in any part of the Portal and that are its property, as well as the holder of all Intellectual or Industrial Property rights or as licensee thereof. All the contents and integral parts of the website https://www.lovelifesmoothies.es have been included in accordance with the principles of good faith, with information coming totally or partially from sources external to the entity itself, which is why Love Life Smoothies & Fruit Solutions SL is not responsible in any way for the inaccuracy or non-updating of the content offered. The entity reserves the right or power to make any change at any time without the need for prior notice.

10. Policy regarding personal data

 Read privacy policy on the web

11. Cookies policy

Read Cookies policy on the web

12. Right of exclusion

Love Life Smoothies & Fruit Solutions SL reserves the right to deny or withdraw access to this website and / or the services offered without prior notice, at its own request or by a third party, to those Users who breach these conditions of this legal warning

13. Modifications to the conditions of use

The owner of the website reserves the right to modify, develop or update the conditions of use of this website at any time and without prior notification. The user will be automatically bound by the conditions of use that are in force at the time they access the website, so they should periodically read these conditions of use.

14. Guarantees

Love Life Smoothies & Fruit Solutions SL declares that it has adopted all the necessary measures, within its possibilities and the state of the technology available to it, to guarantee the functioning of the Website and the Contents and to avoid the existence and transmission of viruses and other harmful or malicious components to users.

If the user becomes aware of the existence of any illicit, illegal content, contrary to the laws or that could imply an infringement of intellectual and / or industrial property rights, she must immediately notify the owner of the website so that it can proceed to the adoption of appropriate measures

15. Applicable legislation and jurisdictional competence

All controversies or claims arising from the interpretation or execution of these General Conditions will be governed by Spanish law, and will be submitted to the Courts of Las Palmas de Gran Canaria, expressly waiving their own jurisdiction.