Terms and Conditions
1. Identity of the website owner
In compliance with Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, the identification data of the owner of the Web Portal https://www.lovelifesmoothies.es, which is dedicated to commerce wholesale of frozen fruits and vegetables, as well as smoothies and frappes, in different varieties and others related to the activity are:
Owner: “Love Life Smoothies & Fruit Solutions S.L.”
Registered office and tax address: Calle Brezo 32, 35118 Polígono Industrial de Arinaga, Aguimes, Las Palmas de Gran Canaria, Spain
Contact: admin@lovelifesmoothies.es
NIF: B76369438
2. Acceptance of the terms of use
2.1. These conditions are intended to regulate access to, navigation, and use of the website under the domain https://www.lovelifesmoothies.es. Notwithstanding the foregoing, and independently of these, Love Life Smoothies & Fruit Solutions S.L. may establish specific conditions governing the use and/or contracting of particular services offered to Users through this website.
2.2. Use of the website by any third party confers the status of user, which implies adherence to the general conditions that Love Life Smoothies & Fruit Solutions S.L. has published at the time the user accesses the website https://www.lovelifesmoothies.es, and which will be available to users. In this regard, “User” shall mean any person who accesses, browses, or uses the services provided on the website https://www.lovelifesmoothies.es/.
3. Proper use of the portal
“User” refers to the person who accesses, browses, or uses the services provided on the website https://www.lovelifesmoothies.es/
The user assumes responsibility for the use of the website https://www.lovelifesmoothies.es/, which shall be governed in accordance with the Law, morality, and public order. It is expressly prohibited to attempt to access other users’ email accounts or restricted areas of the computer systems of https://www.lovelifesmoothies.es/ and, where applicable, extract information.
The user undertakes not to introduce programs, applets, viruses, macros, ActiveX controls, or any other logical device or sequence of characters that cause or may cause any type of alteration to the computer systems of the website owner. In this regard, Love Life Smoothies & Fruit Solutions S.L. is exempt from any kind of malfunction or computer virus introduced by third parties. Finally, the user agrees to comply with all requirements related to intellectual, industrial, and other similar property rights.
The user undertakes not to use this website or the services provided through it for unlawful purposes or in a manner contrary to this Legal Notice that could harm the interests or rights of its owner or third parties, or that could in any way damage the website or the services linked to it, or otherwise prevent other users from normally enjoying it. Consequently, the user undertakes to use this website diligently, being responsible, in any case, for providing truthful and lawful information when accessing the registration required for certain services or content.
The user has the option to register on the website in order to make online purchases and must accept our legal terms and/or privacy policy when registering. The user need only follow the instructions provided. As a result of this registration, the user will be provided with a password, for which they will be responsible, undertaking to use it diligently and confidentially.
Registration will be mandatory when it comes to wholesale purchases or legal entities.
4. Website content
On the website https://www.lovelifesmoothies.es/, users are provided with sales services for frozen fruits and vegetables, smoothies, frappes, and other related products. The products offered in our online store include the price (IGIC included) and their essential characteristics, with published images being non-representative.
5. Online shopping
Purchases made through our Portal are initially limited to the island of Gran Canaria, Spain.
To make a purchase, the User must select a product, add it to the cart by clicking on the cart icon, and process the order using the indicated payment method to complete the order and proceed with payment, which may be made directly through the website or upon receiving the goods at the address provided during the purchase.
5.1 Payments
Payments shall be made by Visa or MasterCard. To minimize the risk of unauthorized access, credit card details are entered on a secure page and transmitted via SSL.
Credit cards are subject to verification and authorization by the issuing entity. If the entity does not authorize payment, we will not be able to formalize any contract with you.
Once the purchase process has been completed, the customer will receive confirmation by email. It is essential that during the purchase process the user provides a valid email address. If within 24 hours of completing the order you do not receive confirmation, please contact Love Life Smoothies & Fruit Solutions S.L. at the customer service phone number 828719021 or by email at admin@lovelifesmoothies.es.
5.2 Product availability
In the event that you place your order and a product is out of stock, we will notify you by email or by phone, agreeing to a partial delivery if you have purchased additional products, or the cancellation of the order if applicable.
5.3 Delivery time
Delivery will be made within 3 to 5 business days after the purchase has been completed. The seller will not be held responsible for the customer’s absence from the delivery address that prevents delivery, in which case a notice will be left informing of the attempted delivery and indicating that the product must be collected at the company’s registered office specified in these general conditions. The seller will also not be held responsible when the order cannot be delivered due to errors or inaccuracies in the data provided by the customer, in which case the customer will be contacted to correct the error.
The customer accepts as their own the signature of any person who, on their behalf and at the address provided by the customer, receives the goods.
5.4 Exceptions to product returns
Since the food products offered by Love Life Smoothies & Fruit Solutions S.L. are perishable and many require continuity in the cold chain, the customer must verify, prior to signing the delivery note and/or invoice provided by the seller, that the product is in optimal condition for consumption. Once the delivery note and/or invoice has been signed in acceptance of the delivery, no returns of these products will be accepted for any reason, as they are goods which by their nature cannot be returned, or which may deteriorate or expire quickly, in accordance with the provisions of Art. 103 (d) and (f) of Royal Legislative Decree 1/2007 of November 16, approving the revised text of the General Law for the Defense of Consumers and Users.
6. Information for minors
Access to and use of the Website is prohibited for minors. Love Life Smoothies & Fruit Solutions S.L. is not responsible for the accuracy or truthfulness of the data entered by the User. Adult users who are responsible for minors are reminded that it is their sole responsibility to determine which services and/or content are appropriate for the age of the latter.
7. Links
From the website, in the event that links to other websites managed by third parties are included, since Love Life Smoothies & Fruit Solutions S.L. cannot always control the content introduced by them on their websites, it assumes no responsibility whatsoever with respect to such content.
8. Exemption from liability and obligations
Love Life Smoothies & Fruit Solutions S.L. shall not be held liable in any of the following cases: User error when entering their data in the registration or order form; improper or bad-faith use of the services offered in the online store by the user; lack of diligence by the user in safeguarding their access credentials or their own personal data; delay or non-receipt by the client of the order confirmation via email, or any other anomaly during the purchase process caused by network problems or the electronic device used by the client to connect; any other fact or situation not reflected in this Legal Notice and not attributable to the acts, decisions, or will of our staff, of an exceptional, fortuitous, or force majeure nature.
Love Life Smoothies & Fruit Solutions S.L. shall be liable solely and exclusively for the services provided directly by them and for the content directly originating from the Portal subject to these conditions, and reserves the right to temporarily suspend the provision of the service without prior notice to the User whenever necessary to carry out maintenance, updating, or service improvement operations.
Love Life Smoothies & Fruit Solutions S.L. does not guarantee the permanent availability and continuity of the Portal due to interruptions, failures, etc., nor shall it be liable for any damages that may be caused to Users by computer viruses or external agents that third parties may place on the Portal or in electronic documents and files stored in the computer system.
In any case, it undertakes to attempt to resolve any problems that may arise in order to reach a quick and satisfactory solution to incidents, to the extent of its capabilities.
8. Disclaimer of Liability and Obligations
Love Life Smoothies & Fruit Solutions S.L. shall not be held liable in any of the following cases: user error when entering their data in the registration or order form; improper or bad-faith use of the services offered in the online store by the user; lack of diligence by the user in safeguarding their access credentials or personal data; delay or non-receipt by the client of the order confirmation via email, or any other anomaly during the purchase process caused by network issues or the electronic device used by the client to connect; any other fact or situation not reflected in this Legal Notice and not attributable to the acts, decisions, or will of our staff, of an exceptional, fortuitous, or force majeure nature.
Love Life Smoothies & Fruit Solutions S.L. shall be liable solely and exclusively for the services directly provided by them and for the content directly originating from the Portal subject to these conditions, and reserves the right to temporarily suspend the provision of the service without prior notice to the User whenever necessary to carry out maintenance, updating, or service improvement operations.
Love Life Smoothies & Fruit Solutions S.L. does not guarantee the permanent availability and continuity of the Portal due to interruptions, failures, etc., nor shall it be held liable for any damages that may be caused to Users by computer viruses or external agents that third parties may place on the Portal or in electronic documents and files stored in the computer system.
In any case, it undertakes to attempt to resolve any problems that may arise in order to reach a quick and satisfactory solution to incidents, to the extent of its capabilities.
9. Intellectual property
All content accessed through the service provided on the website is subject to the Intellectual and Industrial Property Rights of Love Life Smoothies & Fruit Solutions S.L., and therefore may not be used, duplicated, distributed, sold, exploited, or otherwise utilized for commercial or non-commercial purposes without the prior written consent of its owner.
Likewise, Love Life Smoothies & Fruit Solutions S.L. shall be responsible with respect to the trademarks, logos, and other distinctive signs incorporated in any part of the Portal that are its property, as well as being the holder of all Intellectual or Industrial Property Rights or the licensee thereof. All content and components of the website https://www.lovelifesmoothies.es have been included in accordance with the principles of good faith, with information originating wholly or partially from sources external to the entity itself, for which reason Love Life Smoothies & Fruit Solutions S.L. does not accept any responsibility for inaccuracies or lack of updates in the content offered. The entity reserves the right to make any changes at any time without prior notice.
10. Policy regarding personal data
See the privacy policy on the website.
11. Cookies policy
See the Cookies Policy on the website.
12. Right of exclusion
Love Life Smoothies & Fruit Solutions S.L. reserves the right to deny or withdraw access to this website and/or the services offered, without prior notice, at its own discretion or at the request of a third party, from those Users who fail to comply with the conditions set forth in this legal notice.
13. Modifications of the terms of use
The owner of the website reserves the right to modify, develop, or update the terms of use of this website at any time and without prior notice. The user will be automatically bound by the terms of use in effect at the time they access the website and must therefore read these terms of use periodically.
14. Guarantees
Love Life Smoothies & Fruit Solutions S.L. declares that it has adopted all necessary measures, within its capabilities and the state of the available technology, to ensure the proper functioning of the Website and its Content, and to prevent the presence and transmission of viruses and other harmful or malicious components to users.
If the user becomes aware of the existence of any unlawful, illegal content, contrary to the law, or that could constitute an infringement of intellectual and/or industrial property rights, they must immediately notify the website owner so that the appropriate measures can be taken.
15- Applicable legislation and jurisdiction
All disputes or claims arising from the interpretation or execution of these General Conditions shall be governed by Spanish law and submitted to the Courts of Las Palmas de Gran Canaria, with the parties expressly waiving any other jurisdiction to which they may be entitled.
